Well prepared
FAQ
The key answers all about your stay, the beach, the guest card, getting here and e-bikes.
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What is included in the stay?
Your stay includes the extensive breakfast buffet, reserved sun loungers and parasols on the private beach (per room), the daily beach/bath towel service, free Wi-Fi across the entire hotel grounds, as well as free parking directly outside the hotel.
Does the hotel have its own beach?
Yes. Strandhotel Faak lies right on the southern shore of Lake Faak and has its own, large and well-kept private beach with a sunbathing lawn, beach bar and children's playground. The water is of drinking-water quality and reaches up to 28 degrees.
Which guest card do I receive?
As our guest you receive the regional Erlebnis CARD included – it brings numerous benefits at attractions and activities in the region. You can find all current benefits at villach.at. In addition, there is the region-wide, chargeable Kärnten Card with over 100 attractions.
What can you do in bad weather?
Plenty – and much of it at a discount with the guest card: KärntenTherme, Terra Mystica show mine, climbing hall, JUMP DOME trampoline park, Atrio Villach, Happ reptile zoo and more. You'll find an overview with distances on the Even in the Rain page.
Can I charge my e-bike and store it securely?
Yes. The hotel offers charging points for e-bikes as well as a lockable bike room, so your bike is safe and ready to go overnight.
Are there discounts for children?
Yes: 3–6.99 years € 45, 7–13.99 years € 55, 14–16.99 years € 65, 17 years and over € 80 (each in the parents' room, with breakfast); children under 3 years on request. All details on the Offers & Prices page.
When is the lakeside restaurant open?
The lakeside restaurant is open daily from May to October, 11:00 to 20:00, and seats up to 150 people – for day guests, family celebrations and company events too. We recommend booking on +43 (0) 4254 2180. To the food & drinks menu.
How do I get here and where do I park?
You'll find us at Seestraße 2, 9583 Faak am See. Free parking is available directly outside the hotel. You can easily plan your route via the Google route planner on the Getting here & Location page.
Why book direct instead of through a portal?
When you book direct you get the guaranteed best price – including reserved sun loungers and the breakfast buffet. Simply send a no-obligation enquiry.